A young mother holds up her daughter to insert a letter into a post box at Heathrow Airport's Terminal 5. The girl half-climbs up the red pillar box and tries to get the postage item into the narrow slot which is an even tighter fit because of security considerations - avoiding larger and potentially dangerous packages from entering the airport's postal system. In the background we see the bustle of a departures concourse where British Airways passengers walk past after having checked-in at BA's hub terminal. At a cost of £4.3 billion, Terminal 5 has the capacity to serve around 30 million passengers a year. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). ..
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